Privacy Policy

Introduction

RedLine Autos ("we," "us," or "our") operates the website redlineautos.net and provides luxury automotive sourcing and brokerage services. This Privacy Policy explains what personal information we collect, how we use it, how we protect it, and your rights regarding your data.

By using our website or engaging our services, you consent to the data practices described in this policy. We encourage you to read this document carefully and contact us with any questions.

Information We Collect

We collect information that you voluntarily provide through our website forms, as well as certain data collected automatically when you visit our site.

Contact Form — When you submit a general inquiry, we collect your name, email address, phone number, subject of inquiry, and message content.

Credit Application (Personal Information) — When you submit a financing application, we collect your first and last name, email, phone number, date of birth, and Social Security Number.

Credit Application (Additional Details) — We also collect your driver's license state and number, residential address, residence type, time at residence, monthly housing payment, employer name, occupation, employer phone, time with employer, and annual gross income.

Document Uploads — The credit application allows you to upload images of your driver's license and insurance card.

Automatically Collected Data — When you visit our website, our servers may automatically collect your IP address, browser type and version, pages visited, referring URL, time spent on pages, and device information through standard server logs.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to inquiries submitted through the contact form
• To process credit applications and submit them to our lending partners on your behalf
• To communicate with you about your application status and financing options
• To arrange vehicle sourcing, inspections, transport, and delivery logistics
• To improve our website, services, and overall client experience
• To comply with applicable legal obligations

How We Protect Your Information

We take the security of your personal information seriously and implement appropriate measures to protect it:

• Our website is served over HTTPS with TLS encryption, ensuring all data transmitted between your browser and our servers is encrypted in transit
• Financial data — including Social Security Numbers, driver's license details, and employment information — is never stored in any database, server file, or log on our systems
• Form submissions containing sensitive data are transmitted directly via encrypted email to our authorized team members and then permanently removed from the server
• Uploaded documents (driver's license and insurance card images) are sent as secure email attachments and are not retained on our hosting servers
• Access to client data is strictly limited to authorized RedLine Autos team members on a need-to-know basis

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy:

• Contact form submissions are retained in email correspondence for as long as necessary to address your inquiry
• Application data is retained in email correspondence for the duration of your active engagement, then deleted within 90 days of service completion
• Financial documents are never stored on our servers — email copies are retained per lending partner requirements and then deleted
• Automatically collected data such as analytics and server logs is retained for up to 12 months, then purged

Third-Party Sharing

We do not sell, rent, or trade your personal information to third parties. We share your data only in the following limited circumstances:

• Lending Partners — Financial pre-approval data is shared only when you opt in by completing the financial section of our application. This data is used solely for the purpose of obtaining pre-approval on your behalf.
• Transport Carriers — Your name and delivery address are shared with insured carriers for the sole purpose of vehicle delivery coordination.
• Service Providers — Our email hosting and web hosting providers may process your data as part of their services. These providers are bound by confidentiality agreements.
• Legal Requirements — We may disclose your information if required by law, subpoena, court order, or government regulation.

Cookies & Tracking

Our website uses essential cookies necessary for basic site functionality. We may also use analytics tools to understand how visitors interact with our site and to improve the user experience.

Analytics data is aggregated and not linked to personal identifiers. You can disable cookies through your browser settings at any time, though some website features may not function properly without them.

Your Rights

You have the following rights regarding your personal information:

• Request a copy of the personal data we hold about you
• Request correction of any inaccurate or incomplete data
• Request deletion of your data, subject to legal retention requirements
• Opt out of any marketing communications
• Withdraw consent for financial data processing at any time

To exercise any of these rights, please contact us at sales@redlineautos.net. We will respond to your request within 30 days.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• The right to know what personal information we collect about you and how it is used
• The right to request deletion of your personal information, with certain exceptions
• The right to opt out of the "sale" of your personal information — we do not sell personal data
• The right to non-discrimination for exercising your privacy rights

To submit a CCPA request, email sales@redlineautos.net with "CCPA Request" in the subject line. We will verify your identity before processing your request and respond within 45 days as required by law.

Children's Privacy

Our website and services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected data from a person under 18, we will take immediate steps to delete that information from our systems.

External Links

Our website may contain links to third-party websites, including social media platforms and other external services. We are not responsible for the privacy practices, content, or security of any external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Policy & Contact

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Changes take effect immediately upon posting to this page, with the "Last Updated" date revised accordingly. We encourage you to review this policy regularly.

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

• Email: sales@redlineautos.net
• Phone: (805) 368-1480
• Location: Thousand Oaks, CA